To help decision-makers with annual checkpoints on their digital journeys
The overriding purpose of my 10-year long research has been to provide annual checkpoints for people involved in digital transformation of organizations. Each yearly report since 2006 has highlighted both status points and challenges on the digital journey. This evidence-based, multi-year narrative has helped many organizations understand where they are and what they want to achieve.
Every organization is different, but in all cases it will make it easier to shape your organizational and digital future if you can:
- See the big picture through evidence collected globally
- Understand where you organization stands, based on your self-assessment
- Identify priority areas based on your organizational vision and goals
Organizations around the world participate each year for different reasons:
“The data confirms our intuition about several priority areas for our next phase.”
“It helps us get a realistic perspective on our case.”
“Decision-makers value this kind of data.”
To bring human and organizational dimensions to digital conversations via the Foundational Framework
Deep changes are taking place in organizations today. Their very nature and shape are evolving. People are at the heart of these changes. They are working in networks and communities; they are living in work cultures that challenge many traditional management methods; new forms of leadership are emerging.
The Foundational Framework, defined in 2013, brings the human dimension of transformation to the forefront and has been used by many organizations for triggering meaningful conversations and developing strategies.
The survey itself is used as a diagnostic tool by many participating organizations.
What do people say?
“The finest source of information available about organizing in the interconnected digital age”
“More than a decade ago Jane McConnell started paying close attention to and charting the deep changes to knowledge work wrought by the maturing of the Information Age. As connectivity and collaboration have spread and intensified, her survey and analyses have deepened and matured. I believe her annual survey is the finest source of information available about organizing in the interconnected digital age.”
Jon Husband, digital pioneer and creator of Wirearchy, a revolutionary concept that challenges traditional ideas of what organizations are or could be.
“A clear look at what is happening as organizations adapt to the emerging network era.”
“Jane McConnell’s research over the past decade on organizations in the digital age is a great service for anyone interested in the future of work. Jane’s keen perceptions and well-designed surveys provide a clear look at what is happening as organizations adapt to the emerging network era. The case studies enhance this research with real examples of the changing nature of work and organizations.”
Harold Jarche, knowledge management expert and creator of PKM, the Personal Knowledge Management concept and method.
“Jane is well in the forefront of leading this scientific revolution.”
“Jane is doing very solid and interesting work in an arena that needs constant attention.
I’ve always believed that technology is the easy part. Organizations are what need reinvention and Jane is well in the forefront of leading this scientific revolution.”
Jessica Lipnack, pioneer in networks and virtual organizations, co-author with Jeffrey Stamps of Networking (Doubleday), Virtual Teams (Wiley) and other works. Her landmark Harvard Business Review article, “Can Absence Make a Team Grow Stronger?”, written with two business school professors, is included in “HBR’s 10 Must Reads on Teams.”
“An excellent benchmark for us to check that our programme focuses on the key issues”
“We are currently undertaking a major change programme to encourage all our 150,000 globally dispersed employees to adopt new ways of working around collaboration and knowledge sharing using the latest digital tools. “The Organisation in the Digital Age” report has been an excellent benchmark for us to check that our programme focuses on the key issues, recognises and addresses the important challenges to success and implements best practice solutions based on the experience of organisations successful in the field. We are encouraged to see our vision and strategy is supported by data gained from real world experience across many organisations and have taken on board some very useful pointers to accelerate success. Congratulations again – it gets better year on year.”
Brian Holness, Knowledge Management Programme Manager, Group Knowledge Management, ENGIE
“Jane McConnell is considered one of the pioneers of the digital workplace.”
“Jane McConnell is considered one of the pioneers of the digital workplace. Like DWG, she has helped to popularize the term and associated concepts, which are now also being picked up by organizations like Gartner. Her trend report series has been running for 9 years now and … (today)… is pitched much more at senior management in looking at organizational and enterprise-level digital trends, although it will be of equal interest to practitioners who need to be influencers and even change agents relating to this subject.” Full review.
Steve Bynghall, researcher and benchmarker, Digital Workplace Group
“Strong correlation established between customer relationship and digital workplace”
“The most symptomatic evidence of the evolution of the concept of intranets is obviously the much awaited study published by Jane McConnell every year. The ninth edition was issued a few months ago and everyone should take two minutes to think about the deep meaning of its title : Organization in a Digital Age.
Even if the subject is still the same, what I’d call the digital work environment, the evolution of the title is meaningful. The very first editions were mainly about intranets, then came the word “digital workplace”, and this year there is no mention of any tool : it’s about organization. Understanding the reasons and the meaning of this change of perspective while the study is still about the same matter should be a mandatory work for anyone leading an intranet projet in order to take things by the right end.
Among the most interesting points of the study I’d mention the strong correlation established between customer relationship and digital workplace. That’s really something worth thinking about while everyone is rushing into digital transformation from a customer perspective while overlooking the internal side.” Full review.
Bertrand Duperrin, blogger and consultant
“A long leap forward to the connected organization”
“The eighth edition of the Digital Workplace Trends report by Jane McConnell represents a long leap forward in trying to quantitatively and analytically paint the direction towards the Connected Organization through a Digital Workplace Scorecard.” Read full article.
Emanuele Quintarelli, The Social Enterprise
“The wonderful new report by workplace technology guru and industry colleague Jane McConnell”
“From a variety of sources and my examination of what large enterprises are planning for this year — including the wonderful new report “The Digital Workplace in the Connected Organization in 2014″ by workplace technology guru and industry colleague Jane McConnell, we see these significant new workplace/tech factors as moving into focus within organizations this year…”. Read full article.
Dion Hinchcliffe, in ZDNet, “The digital workplace 2014: Plight and promise of today’s employees”
“I recommend this document to all who want to stay competitive in today’s market and attract and retain an intelligent workforce.”
“Jane McConnell, Netstrategy/JMC, has recently published her excellent annual report, The Digital Workplace in the Connected Organization….I highly recommend this document to who wants to stay competitive in today’s market and who desires to attract and retain an intelligent workforce.” Read part one full review. Part two.
Bill Ives, previously professional blogger and business writer
“The most comprehensive report about the digital workplace”
Jane’s report, ‘Digital Workplace in the connected organization’, is the most comprehensive report about the digital workplace. It’s her 8th report and it again contains loads of information and interesting insights. As I’ve said before: It’s a must-have for every person interested in or working the intranet, digital workplace and social business space. By the way, Jane regularly shares insightful nuggets from her research and extensive experience over on her blog. Review here.
Samuel Driessen, Senior Director External Digital Channels at Teva Pharmaceuticals
“There are a small number of people in any area of endeavor who become recognized as builders of fundamental frameworks that stand the test of time and become the accepted way of managing complex problems.”
“There are a small number of people in any area of endeavor who become recognized as builders of fundamental frameworks that stand the test of time and become the accepted way of managing complex problems. Notable examples include John Zachman for enterprise information architecture, Edgar Codd for relational databases and Murray Gell-Mann for elementary particles. Jane McConnell, of NetStrategy/JMC, deserves to be added to that list for her work on digital workplaces…….No matter where you are on your digital workplace journey, and even if you have not yet started, this report will provide an agenda for discussion and action over the coming year that could transform your organization and with it your career.” Full review.
Martin White, Intranet Focus, consultant, author and blogger
“A detailed and fascinating study… (to help us) remain sane, confident and informed.”
“As the digital world of work transforms how we all work (and live), how can we get a perspective on what is happening and what it means for each individual and organization? One essential way to see the beyond our immediate challenges and opportunities is to keep the “The Digital Workplace in the Connected Organization” by Jane McConnell by our side throughout 2014 and dip in and out of this detailed and fascinating study. So while those around us are ‘losing their heads’ (digitally speaking) we can each remain sane, confident and informed.”
Paul Miller, CEO and Founder, Digital Workplace Group, Author of “The Digital Workplace – How Technology is Liberating Work”