…… Part of The Basics series. First published in February 2012 ……
Thoughtful dialogue leads to good decision-making.
The purpose of this diagram is to trigger thoughtful and actionable conversations among senior management and digital managers. It is designed to make it easier for people to talk about the digital workplace, come to agreements about high-level governance and define business strategies. (more…)
…… Part of The Basics series. First published in August 2011 ……
Centralization is not easy. It is often a question of degree. It is always a question of how.
In intranet and digital workplace matters, it will only work if you approach it in a collaborative and negotiated way. (more…)
…… Part of The Basics series. First published in January 2011 ……
Silos are a reality in nearly all organizations. Seventy-five percent of the 440 organizations in the Global Intranet Trends survey say that their main silos are those represented by employee functions such as HR, communications and IT.
Silos are behind much of the difficulty in achieving a coherent digital workplace from an employee viewpoint. Different stakeholders have different sites and approaches; lack of overall coordination is not unusual. (more…)
…… Part of The Basics series. First published in September 2010 ……
“Intranet as a platform” can be an effective metaphor when communicating the purpose of the intranet to senior management.
A number of participants in the Global Intranet Strategies survey this year used the term “platform” when responding to the question “How have you achieved or increased the awareness and involvement of senior management in the intranet?” (more…)
…… Part of The Basics series. First published in August 2010 ……
The intranet is a process and should be one step ahead of the organization. This is a phrase I used several years ago and it is taking on new meaning these days.
Why just one step ahead?
The intranet can enable new ways of working but it cannot create them. (more…)
…… Part of The Basics series. First published in June 2009 ……
Lost in the middle or is the middle lost?
I wrote an article for the publication “Intranets Today” exactly 2 years ago entitled “Lost in the Middle”.
Today I would give it a stronger title: “The Middle is Lost”.
Seriously, I’ve been struck in recent months by the number of organizations I have seen that have decided to eliminate what I call the “middle layer”. (more…)
…… Part of The Basics series. First published in July 2007 ……
Over the past 5 years, I have been working on defining models for different types of intranets and portals. I have defined 6 types that I have tested with international companies, government, institutional and non-profit organizations. I have defined 3 evolutionary paths followed by most organizations. A the end of the post, I answer some key questions from a reader.
…… Part of The Basics series. First published in August 2006 ……
I recently had a fascinating conversation (in the context of an intranet audit) with a business manager who was one of a very small number of expatriates in a country far from headquarters. He works at the divisional level of an organization that has had many acquisitions over the last 3 years.
One of the goals of the divisional intranet (for whom I am conducting the audit) was to facilitate the merger process.
We were talking about the role and home page of the divisional intranet, and several of his comments really struck me. (more…)