All posts tagged: Social & Cooperation

High-Performing Customer-Facing Workforce and BYOD

…… Originally published in May 2016 in the Harvard Business Review under the title “Tracking the Trends in Bringing Our Own Devices to Work ……

For the last five years or so, one of the major discussions in the corporate IT world has been around the related issues of the consumerization of IT and employees who bring their personal devices to work (the so-called BYO movement, for “bring your own”). I explored the BYO movement, looking at official policies and real-life practices for BYOD (bring your own device), BYOPC (bring your own computer) and BYOA (bring your own application, including using the public cloud). (more…)

Working out loud not yet the norm

…… Part of The Basics series. First published in August 2016 ……

For the first time, in this 10th year, I looked into working out loud. You can download a copy of Dennis Pearce’s thesis (University of Kentucky) Developing a Method for Measuring ‘Working Out Loud‘ (immediate pdf download) published in 2014. You read the blog of John Stepper, author of Working Out Loud (published in 2015). You can simply do a search on the internet “working out loud” or search Twitter using the hashtag #wol. (more…)

Hacking Work – Bring Your Own…

…… Published in February 2016 ……

The Top Performing Customer-facing Workforces Are Hacking Work And Getting Results!

These exhibits accompany an article about BYO trends in the customer-facing workforce. They show that the bring-your-own movement is much higher in top performing customer-facing workforces, and that this group is also more social and collaborative than other less BYO groups. (more…)

Going social? Don’t create needs. Respond to existing ones.

…… Part of The Basics series. First published in November 2014 ……

Most organizations are just starting the journey.

A long road with major barriers.

Two recent studies, Social Business: Shifting out of First Gear from MIT Sloan Management and Deloitte (here) and the other from myself, The Digital Workplace in the Connected Organization, (my 2014 annual report) have drawn very similar conclusions: (more…)

Employee engagement and the digital workplace

…… Part of The Basics series. First published in April 2014 ……

Employee engagement is low. Very low.

Gallup revealed this to the benefit of all of us.

However, it was not a surprise to everyone. I presented the Gallup figures in a work session last week with 25 people in the room. Only 3 (myself included!) were over 30! The others were young professionals working in well-known global companies. When I displayed the slide, there was a loud gasp from one person. Who? An internal communication manager from a global company, and yes, she was well over 30. (more…)

Decrease of Interest in Enterprise Social Software Signals a Shift from Tool to Behavior

…… Part of The Basics series. First published in March 2014 ……

Recent news stories say fewer customers are buying and vendors are less interested in enterprise social software today. Why?

Some people are surprised; others have concluded it is because social collaboration (or “social business” as some may call it) is dying. I disagree with this analysis. Data from my recent report The Digital Workplace in the Connected Organization 2014 tell a different story:  Early Adopters have finished buying and are now focused on learning to work in new ways. The Majority are in “wait and see” mode. (more…)

Change starts within: let’s work out loud in 2014

…… Part of The Basics series. First published in January 2014 ……

You can’t change the world, or even a little bit of it, if you cannot change yourself. I’m starting 2014 with the decision to “work out loud” more often.
This means I’ll be posting thoughts, ideas, concerns on this blog more frequently. There will be fewer finished, crafted posts and more “work-in-progress”.

“Working out loud” milestones


Make social collaboration real: 3 recommendations

…… Part of The Basics series. First published in October 2013 ……

I participated in the October Enterprise 2.0 Meet-up in Paris, organized by Björn Negelmann as part of the preparation for the Enterprise 2.0 Summit which will take place in Paris February  2014.

My short presentation triggered good conversation. My main points are that in the (distant) future, “social collaboration” will become the natural way of working and we will no longer talk about it as something special. We are far from that point today. I shared figures from Digital Workplace Trends 2013 (published last January) and from “Manifesto for ‘self expression’ inside organizations“. (more…)