All posts tagged: Research

Open Letter to Students

I’m often contacted by students who request reduced price to purchase my reports. In the past, I have offered reduced prices to students, and, unfortunately, have the feeling the report goes into a black hole: I never hear back and never have the opportunity to see the resulting research papers.

For this year’s report I have a different approach. (more…)

Change Agents—Nearly As Important As Senior Leaders

…… Part of The Basics series. First published in November 2016 ……

Following on from my post yesterday about senior leadership almost being on board with digital transformation, it is important to see how the impact from internal change agents has increased this year. It’s quite a counter balance!

I define change agents very simply as “people inside organizations who work to bring about change through actions that may not be within their scope of work and may not even be approved by management.” (more…)

Where did search go?

…… First published in September 2016 ……

When I saw the data on the chart below, my first reaction was to ask “Where did search go?” Both enterprise search and social search are at the bottom of the list. Why? Responses on the chart show the percentage of respondents who said “available organization-wide” and “available in some parts”.

Maybe Search is just too hard to do well. So we focus instead on the fun stuff—the things that make media buzz.

As I’ll show you later, these deployment figures are just the beginning. What really matters is how they impact work practices—as individuals, as teams and across the organization. In the meantime, here’s the chart. The full descriptions for each item follow. (more…)

Data and analysis of the BYO phenomenon from 2013 & 2014

…… Originally published in March 2016 ……

Data and analysis of the”Bring Your Own…” phenomenon

Check out the exhibits showing how BYO is higher in companies where the customer-facing workforce is performing well. (The Harvard Business Review Digital Edition has published my related article about Tracking Trends in Bringing Our Own Devices to Work. I have republished it here. (more…)

Demographics and Digital Workplace Maturity

…… Part of The Basics series. First published in February 2016 ……

I’ve been asked at least a hundred times which countries are the strongest in digital workplace maturity. People always ask about their own country. Many assume that the US is more advanced than Europe, Northern Europe more than Southern Europe, and so on. I have always hesitated to give my opinion based on my firsthand experiences and decided it was time to look at some data and see if there are some answers or maybe just some points to think about. First I’ll start with some basics. (more…)