All posts tagged: Harvard Business Review

High-Performing Customer-Facing Workforce and BYOD

…… Originally published in May 2016 in the Harvard Business Review under the title “Tracking the Trends in Bringing Our Own Devices to Work …… For the last five years or so, one of the major discussions in the corporate IT world has been around the related issues of the consumerization of IT and employees who bring their personal devices to work (the so-called BYO movement, for “bring your own”). I explored the BYO movement, looking at official policies and real-life practices for BYOD (bring your own device), BYOPC (bring your own computer) and BYOA (bring your own application, including using the public cloud).

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The Company Cultures That Help (or Hinder) Digital Transformation

…… Originally published on the Global Peter Drucker Forum Blog and on the Harvard Business Review in August 2015 …… Many companies struggle with digital transformation. It goes against the grain of established ways of working and is a threat to management practices that have existed for decades. Digital tools free people throughout the organization to share information easily. Communication managers no longer have total control over message, target, and timing of news and announcements. Horizontal and bottom-up information flows become stronger at the expense of the traditional top-down.

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