Mike Wagner is president of Kimball Office. Kimball, which was founded as a family business in 1970, today combines craft, design and technology to provide workplace solutions for its clients. Mike spoke to Jane McConnell their approach to work design. This case study was first published in “The Organization in the Digital Age” in December 2016. (more…)
Ryan Menke is senior vice president of sales and marketing at OFS Brands. The company has over 75 years of furniture-making experience, specializing in corporate environments and interior design. Ryan spoke to Jane McConnell the OFS approach to design. This case study was first published in “The Organization in the Digital Age” in December 2016. (more…)
…… Part of The Basics series. First published in March 2016 …..
A knowledge practitioner in a global insurance company asked me the following:
“Now that we’ve seen some maturity of social business platforms, and increased appetite for these type of interactions within companies, how would you characterize the interest and operationalization of more traditional content, document and knowledge management? (more…)
…… Part of The Basics series. First published in February 2016 ……
I’ve been asked at least a hundred times which countries are the strongest in digital workplace maturity. People always ask about their own country. Many assume that the US is more advanced than Europe, Northern Europe more than Southern Europe, and so on. I have always hesitated to give my opinion based on my firsthand experiences and decided it was time to look at some data and see if there are some answers or maybe just some points to think about. First I’ll start with some basics. (more…)
…… Part of The Basics series. First published in April 2014 ……
If you are in Berlin between end of day Wed 9 April and Fri evening 11 April, get in touch. I’m going there tomorrow for Intranet Reloaded, 2014. (more…)
…… Part of The Basics series. First published in February 2014 ……
Here’s a copy of the 20-minute presentation I made at the Enterprise 2.0 Summit in Paris 11-12 February 2014.
…… Part of The Basics series. First published in January 2014 ……
(Note 2018: This is the first version of what has become the Foundational Framework for the Organization in the Digital Age.) The Digital Workplace Survey Advisory Board and I have discussed and developed a model that encompasses what the digital workplace is all about. We had a lot of discussion over the autumn of 2013, sharing different viewpoints. (more…)
…… Part of The Basics series. First published in February 2013 ……
Operational managers should be first in line for digital workplace initiatives.
Why? Because they have real problems to solve. I am deliberately avoiding the corporate feel-good word “issues”. I mean real problems. Finding information quickly. Connecting to co-workers to ask questions. Looking in the order database to answer a customer’s question. And so on. (more…)
…… Part of The Basics series. First published in February 2012 ……
Thoughtful dialogue leads to good decision-making.
The purpose of this diagram is to trigger thoughtful and actionable conversations among senior management and digital managers. It is designed to make it easier for people to talk about the digital workplace, come to agreements about high-level governance and define business strategies. (more…)
Being part of the leadership class in Digital Workplaces means your organization can say “yes” to one of these 3 criteria:
- Our intranet or digital workplace is the way of working for our people.
- Social collaboration is well-established in all or part of our organization.
- We have a Digital Board, responsible for strategic decisions across all our digital channels, both internal and external.