…… Part of The Basics series. First published in January 2014 ……
Between now and the publication of The Digital Workplace in the Connected Organization”, I’d like to share a sense of the case studies that will appear in the report this year. Cases come from some of the world’s largest, global companies as well as from small dedicated humanitarian organizations. (more…)
…… Part of The Basics series. First published in November 2013 ……
Why is the digital workplace an essential disruption for organizations? This is really two questions: Why disruptive? Why essential? (more…)
…… Part of The Basics series. First published in August 2013 ……
Deployment, adoption and then ….?
Social collaboration in organizations has been around under the misleading label of “social media” for a long time. Today people need to go beyond deployment and adoption.
…… Part of The Basics series. First published in February 2013 ……
Operational managers should be first in line for digital workplace initiatives.
Why? Because they have real problems to solve. I am deliberately avoiding the corporate feel-good word “issues”. I mean real problems. Finding information quickly. Connecting to co-workers to ask questions. Looking in the order database to answer a customer’s question. And so on. (more…)
…… Part of The Basics series. First published in October 2011 ……
I’ve read a lot of articles about Steve Jobs’ impact on the world and on technology. Several comments about Jobs struck me, and made me think about intranets.
I no longer remember where I read these statements, so have not quoted all the sources.
- “Steve Jobs saved technology from itself.”
- “Steve Jobs created everything I use to communicate with the world.”
- “Steve Jobs ignored market research. He developed what he felt was right.”
Steve Jobs, a model for intranet practitioners
…… Part of The Basics series. First published in June 2011 ……
How does your intranet help your customers? I mean your external customers. The ones who buy and use your services and products.
The ultimate purpose of an intranet
The ultimate purpose of an intranet is to help an organization better serve its customers or the public in the case of governments. (more…)
…… Part of The Basics series. First published in April 2011 ……
Everyone talks about aligning the intranet (or digital workplace) to business needs. Yet, when you look at the typical strategic governing group (i.e. Digital Board, Steering Committee, …), it is rare to find active participation from business people. (more…)
…… Part of The Basics series. First published in September 2010 ……
“Intranet as a platform” can be an effective metaphor when communicating the purpose of the intranet to senior management.
A number of participants in the Global Intranet Strategies survey this year used the term “platform” when responding to the question “How have you achieved or increased the awareness and involvement of senior management in the intranet?” (more…)
…… Part of The Basics series. First published in August 2010 ……
The intranet is a process and should be one step ahead of the organization. This is a phrase I used several years ago and it is taking on new meaning these days.
Why just one step ahead?
The intranet can enable new ways of working but it cannot create them. (more…)
…… Part of The Basics series. First published in April 2010 ……
Vocabulary, vocabulary! The word “community” is just as difficult as “social” when you’re talking with senior management. They are trigger words that can make or break your pitch to management.
‘Community’: strong views for or against