…… Part of The Basics series. First published in February 2006 ……

I used the slide below in a workshop I ran in London in December 2005 on globalization and large, complex intranets.

A participant in the workshop told me I could run an entire workshop around this single slide.

Sounds like a good idea.

The three arrows refer to something I believe strongly, having seen hundreds of intranets in as many different organizations:

1. You need 3 flows of information – top down, bottom up and horizontal.

2. If one of the three is missing or weak, your intranet (and your organization) is missing something.

And losing business value.