x-Early Perspectives

Intranet-Digital Workplace Trends Update

…… Part of The Basics series. First published in October 2011 ……


We are currently working on analysis of the data provided by over 450 organizations around the world in this year’s Intranet-Digital Workplace Trends survey. We’ll provide more highlights later. “Digital Workplace Trends 2012” will be published mid-November, rather than the initial date of end October. This is because the survey actually closed 2 weeks later than planned, at the request of a number of participants.

When we see the amount of responses to the open questions, it’s understandable that people wanted some extra days! There were 246 responses to the open text question: “Please describe briefly a business benefit your intranet or digital workplace has brought to your organization”. It took 23 A4 pages to print! Fascinating reading!

Some interesting findings so far:

Digital Boards have arrived

  • Seventeen percent of the organizations have a “high-level steering group that makes strategic decisions for the digital channels both internal and external: external websites, social networking, social media, intranet, collaboration, etc.”. These 76 organizations said their board was “fully functioning”. The other answer options were ” “yes, in theory, but not fully active”, “planning/considering” or “no plans”.

Enterprise-wide deployment of social collaboration takes time

  • Social collaborative features and tools are more frequently found in organizations this year compared to last year. However, the “established enterprise-wide” percentages have not really increased. It looks like people are experimenting more than before, and working on extending adoption.

Mobile deployment is in early stages

  • Seven percent of the organizations said mobile is “high priority and significant investment has already been made”. Thirty-two percent said mobile is “considered important, some investment has been made”. The top mobile services by far are providing corporate news and access to the staff directory.