Guidance & How To, Strategy & Decision-making

Digital workplace – where to start, what to include

…… Part of The Basics series. First published in February 2012 ……


 The digital workplace from three complementary angles: management & stakeholders, people and “building blocks”

This diagram is work in progress with three of my clients who have asked me to help them evolve their “intranet+collaboration+social” online environments to a more coherent digital workplace. The slide has also evolved gradually thanks to input from workshops in Washington DC and Stockholm with  participants in organizations with different cultures, and a range of experience  from a few “well on the way” to most “just starting” the digital workplace journey.

I’ll be talking on my blog about these “building blocks” over the next few weeks, but wanted to already publish the slide, hopefully to get some feedback.

Start where you can. Avoid a linear approach.

One of the biggest questions people ask is “Where do we start?”. My answer is “You start where you can, the nearer the top the better, but not exclusively from the top.”

Many of the items on the chart can be done in parallel. Most of them take a fair bit of time. The one thing you do not want to do is to be linear in your approach. Ideally, you have a number of teams and people in different “pockets'” of the organization working on projects simultaneously that all help move the enterprise and the culture towards a collaborative digital workplace concept.

If you’re in a position to locate these projects and work with the project leaders to bring people together with a collaborative digital workplace vision and strategy, that’s great. But even if you can’t yet do that, there are plenty of positive actions you can carry out.