…… Part of The Basics series. First published in March 2016 …..
A knowledge practitioner in a global insurance company asked me the following:
“Now that we’ve seen some maturity of social business platforms, and increased appetite for these type of interactions within companies, how would you characterize the interest and operationalization of more traditional content, document and knowledge management? (more…)
…… First published in March 2016 …..
- How easy is it for people to learn in the natural flow of work?
- How confident are you that knowledge and know-how of people will not walk out the door when people leave your organization?
- How easy is it for the customer-facing people to serve customers?
You can see the survey results on these questions from the 2015 report here, and you’ll see it’s not so positive. (more…)
…… Part of The Basics series. First published in January 2016 ……
These four scenarios have been explored and reported in the reports published in 2014 and 2015. They will be investigated again in the upcoming 2016 survey: Learning in the flow, serving customers, agility and knowledge. (more…)
…… Part of The Basics series. First published in March 2015 …..
This presentation combines my keynote talk and breakout session at CongresIntranet 2015.
…… Part of The Basics series. First published in April 2014 ……
If you are in Berlin between end of day Wed 9 April and Fri evening 11 April, get in touch. I’m going there tomorrow for Intranet Reloaded, 2014. (more…)
…… Part of The Basics series. First published in February 2014 ……
Here’s a copy of the 20-minute presentation I made at the Enterprise 2.0 Summit in Paris 11-12 February 2014.
…… Part of The Basics series. First published in January 2014 ……
(Note 2018: This is the first version of what has become the Foundational Framework for the Organization in the Digital Age.) The Digital Workplace Survey Advisory Board and I have discussed and developed a model that encompasses what the digital workplace is all about. We had a lot of discussion over the autumn of 2013, sharing different viewpoints. (more…)
…… Part of The Basics series. First published in October 2013 ……
Will we see progress in mobile services for employees this year?
In Digital Workplace Trends 2013 I published this chart which shows that the majority of people do not yet have operational mobile services available over mobile devices. (page 35 of Digital Workplace Trends 2013) (more…)
…… Part of The Basics series. First published in August 2013 ……
The state of affairs in the digital workplace has been at least partially revealed by the results of the 2014 Digital Workplace Trends pre-survey quick poll. It’s a fast way to see what DW people are thinking about and working on. (more…)
…… Part of The Basics series. First published in October 2012 ……
The survey closed with participation from over 360 organizations around the world. some comments
Intranet people – the new strategic players in the digital workplace
Intranet practitioners are clearly positioned to become strategic players in the broader digital workplace (which includes but is not limited to the intranet). (more…)