All posts filed under: Guidance & How To

Intranet manager, a commodity?

…… Part of The Basics series. First published in February 2011 ……

  • Are you an intranet practitioner reporting to the communication function?
  • Have you been producing content for the intranet based on corporate strategy and messages?
  • Is your intranet owned by communication?

If so, you risk being commoditized. I mean sidelined into a web services role as business takes more and more responsibility for the digital workplace.

What does this mean…for you and for your organization? (more…)

Social governance, work in progress for all

…… Part of The Basics series. First published in December 2010 ……

I ran a workshop on “The social dimension of intranets: the challenge of governance and management”. The workshop participants were from organizations that were just starting social initiatives internally and companies where social media initiatives are already well-established. There was a blend of large and small organizations, and of public and private. The discussion was lively and we could have continued well into the afternoon.

Workshop learnings


Vanity pages: how to transform them

…… Part of The Basics series. First published in August 2010 ……

I often hear people say they don’t want “vanity pages” on their intranets. By “vanity page”, they mean a page created by a team or department to show that they exist.

This post offers 3 tips for how to transform vanity pages into a starting point for a user-logical structure for the intranet. (more…)

Planting governance seeds

…… Part of The Basics series. First published in May 2010 ……

I ran a workshop recently: “Using governance to future-proof the intranet.”

My underlying key message is this: Intranets evolve. They are a process, not a project. Therefore you need to plant “governance seeds” throughout the organization. They will grow and develop as the organization evolves. They will help build a new attitude towards the intranet. They will bring more impact than a governance document! (more…)