All posts filed under: Global & Local

How do intranet landscapes evolve?

…… Part of The Basics series. First published in July 2007 ……


Over the past 5 years, I have been working on defining models for different types of intranets and portals. I have defined 6 types that I have tested with international companies, government,  institutional and non-profit organizations. I have defined 3 evolutionary paths followed by most organizations. A the end of the post, I answer some key questions from a reader.
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Globally local and locally global

…… Part of The Basics series. First published in July 2007 ……


I think I have never explained why I named this blog “Globally Local and Locally Global” so here goes.*

For me, those 5 words represent the deepest, most difficult challenge of all global intranets and portals.

And I do mean 5 words, and not 4. The “and” is as important – if not more – than the other 2 sides of the equation!

Here are some questions and answers for each part of the equation: (more…)

Going global – an unnatural journey for an intranet

…… Part of The Basics series. First published in May 2007 ……


When talking about intranets, we tend to use the word “global” to mean “international” or “multi country”. However many global intranet challenges take place in a single country.

Global challenges can occur (and often do) in very limited geographical areas.

I learned this firsthand when I met an intranet manager (from a fairly small country) many years ago in a conference in London. He told me that the points I had presented in my talk about global intranets were identical to what he had experienced when the two major newspapers in his country merged and his challenge was to merge the intranets. It was tough going for several years. (more…)

Below the poverty line

…… Part of The Basics series. First published in August 2006 ……


During a couple of intranet audits this year, I came across situations where some users said they could not work properly if the intranet went down for even one hour, and in the same company others said they would not be bothered until the downtime reached at least several days or a week.

What is the difference?
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Being in the middle is the hardest

…… Part of The Basics series. First published in August 2006 ……


I recently had a fascinating conversation (in the context of an intranet audit) with a business manager who was one of a very small number of expatriates in a country far from headquarters. He works at the divisional level of an organization that has had many acquisitions over the last 3 years.

One of the goals of the divisional intranet (for whom I am conducting the audit) was to facilitate the merger process.

We were talking about the role and home page of the divisional intranet, and several of his comments really struck me.  (more…)

Tipping point for the global intranet team

…… Part of The Basics series. First published in June 2006 ……


There comes a moment in global intranet initiatives when the intranet team has to let go of the “baby” and learn to be a facilitator.

After months sometimes years of pushing, evangelizing, persuading people and departments one by one to join the global intranet, there is what some might call the tipping point.  (more…)