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Key highlights for me are:

• The pandemic strengthened the gig mindset work culture – but not as dramatically as some people suggest.
  
• The bottom-up movement that revealed the emergence of the gig mindset several years ago is still active. The top 25% of people already scoring high for gig-mindset behaviors did not evolve between 2018 and 2021. However, the bottom 25% became more gig-mindset in their behaviors. This is more important than the top evolving, because it signals change is continuing throughout the organization.
• Organizations are inching slowing towards liberating people to do their work as they see best. Organizations have become more responsive and flexible, but 40% lean to inflexible and bureaucratic practices.
• Individuals are showing willingness to experiment and “dare to do” more than before. However genuine, deeper individual freedoms such as challenging the status quo have not increased much.
• Individuals reported the impact on the pandemic was that they felt more freedom, able to break the rules and accomplish more. However, in spite of doing more networking, they did not feel “more connected”.
• Senior management is a “serious concern holding us back” and has been for many years.
• One of the negative–but not new–learnings from this research is that organizations prioritize customers over employees. This is a repeated warning to organizations to re-prioritize employees if they want to keep their customers.

What strikes you and why?

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