…… Part of The Basics series. First published in January 2010 ……

What are you spending your intranet-related and IT budgets on these days? And will whatever it is still be serving the organization 5 years from now?

I was asked this question by an intranet manager on a plane a couple of months ago. It was the first time anyone had ever asked me that question.

After some thought, I started a list of “things” I believe will bring benefit to enterprises for multiple years. So far I have 5:

• Tags and tagging capabilities
• Information life cycles
• Governance principles and policies
• Change management
• Security technologies and policies that reflect new ways of working (mobile, homeworking)

What have I missed?