Re-shaping the intranet
Five megatrends are re-shaping the intranet and impacting how people work.
These five trends were first identified in 2009 and have been reconfirmed in 2010.
Each megatrend is composed of a group of indicators from different questions in the survey. Points are allocated to the indicators and averages calculated for each megatrend.The two lines show the difference between “leaders” and “others”. It is clear that some organizations are leading, while others are lagging.
The leaders have one or more of the following three characteristics:
- The intranet is mature.
- Social media is established to some extent inside the organization.
- Top management sets intranet-related objectives for their management team.
The leader group represents 145 organizations or one third of the survey population.
1. The intranet is becoming the front-door into the “workplace web” (the overall landscape of content, services, tools and applications people need to do their jobs).
- “Business needs” and “productivity” are the number two intranet strategy drivers after “communication”.
2. The intranet is becoming more team-oriented, as project and collaborative spaces are being integrated.
- 10 % of the organizations say their entire intranet is collaborative; 20 % have integrated collaboration into the intranet; 40 % have linked their collaboration spaces to the intranet.
3. The intranet is becoming a platform for near “real-time” communication, accelerating the speed at which people communicate and do business together.
- 26 % of the participating organizations have some degree of micro-blogging, either in pilot, limited deployment or enterprise-wide. 41 % of the leaders have micro-blogging.
4. The intranet is now place-independent, extended beyond corporate walls and beyond the computer.
- 90 % of the organizations say it is technically possible to access the intranet from home and 30 % say that for many employees, working from home is “a common practice”.
- 7 % have optimized their intranet for access by mobile devices such as smart phones. 25 % of the organizations are planning or currently running pilots for this. In the leader segment, 8 % have done it, and 33 % are in planning and pilot stages.
5. The intranet is becoming people-focused, a place where people can comment directly on published content, connect to others and build networks and communities.
- 22 % of the participating organizations have social networks, either in pilots, limited deployment or enterprise-wide. 41 % of the leaders have social networks, and half of these are already enterprise-wide.
Part 1: Five megatrends are re-shaping the intranet and impacting how people work: leaders are far ahead in these areas.
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About “Global Intranet Trends for 2011″
The Global Intranet Trends report is unique. Based on an annual worldwide survey now in its 5th year, it provides in-depth insight into what is happening in the “intranet world” inside organizations. Started in 2006 with 100 enterprises, survey participation has quadrupled to 440 organizations headquartered in Europe, North America and Asia Pacific. Many have participated in the survey for several years. They include some of the largest companies in the world with over 100,000 employees along with smaller organizations with fewer than 1,000 employees. They come from private, government and humanitarian sectors. The survey participants, all of whom have intranet management roles in their organization, answered an online survey of over 100 questions.
“Global Intranet Trends for 2011″, published at the end of October and available for purchase in mid-November 2010, includes detailed charts showing what leading organizations are doing compared to others.
Participants receive a free copy of the report; other organizations can purchase “Global Intranet Trends for 2011″.