OF JANE McCONNELL
August 25, 2016
I posted a chart a couple days ago showing the primary goals for digital transformation according to the 311 people who participated in the 2016 survey. Quite a few comments came back to me about the low position of “support talent management and recruitment” and one person asked about the profiles of the respondents.
So I ran the chart for the segment of people who reported having an HR function—25 out of 311—and found differences, but not what I expected. “Support talent management and recruitment” is still the lowest goal, but, to my surprise “increase efficiency: automation and digitalization” jumped to nearly 80% compared to the 20% average for the full survey.
There are different ways to interpret this chart as well as the previous one. (more…)
August 22, 2016
The 2016 research involved 311 people from 27 countries. I’m now working full out on analyzing the data, writing and interviewing people for the case studies. That’s my excuse for being “offline” for the past weeks.
But, in the spirit of working out loud, I will be sharing pieces of information and analysis as I work through the data.
One of the first observations is that implementing fundamentally new business models is clearly on the back burner, as organizations are focusing on what needs to be improved today. Surprised?
June 12, 2016
I got a lot of requests at the end of last week for more time to do the 2016 survey: The Organization in the Digital Age. It made sense to extend the deadline, and it is now June 30th.
Get in touch if the new deadline makes it easier for you to participate!
Some useful links are:
Sign up form
And, last but not least: Sponsorship opportunities
June 8, 2016
This is the presentation I gave in Paris early June at the Enterprise Digital Summit (#entdigi). Please note that all the data from 2016 is provisional until the on-going survey actually closes! But my gut feeling is that the overall picture won’t change much.
I’ll update this presentation as soon as possible. Drop me a note if you’d like to know when it is updated.
May 22, 2016
For the first time in 10 years of annual surveys and reports, I’ve decided to look for sponsors — people or organizations who want to support independent research about organizations in the digital age. The three sponsorship packages along with demographics and distribution information are described in the slide deck below. You can view it on SlideShare by clicking on the link below.
You can also download it in PDF format here: Organization Digital Age-Sponsorship Opportunities.
You can read more about the research here, as well as industry feedback here.
May 16, 2016
Most people believe that knowledge goes out the door when people leave their organization. In both my 2014 and the 2015 research results, fewer than 15% of the respondents felt very confident or relatively confident that knowledge stays in the organization when people leave. The vast majority expressed varying degrees of lack of confidence.
Knowledge is dynamic. It is not something you can store in a document so that others can find and use it. People often confuse knowledge for information, except when they really need it. Then they see that knowledge—information in context shared by people with experience—is radically different from information gleaned from reading a document.
Knowledge evolves over time. Knowledge that was considered authoritative yesterday may be out of date today. Even worse, we don’t know if something is still valid or not. How can we get around this dilemma? By making knowledge sharing part of the foundation of how we work today.
Forget tomorrow, and focus on today. Tomorrow will then take care of itself.
May 9, 2016
In the work world today, people often need to go rogue in order to get things done. The online urban dictionary defines going rogue as “To cease to follow orders; to act on one’s own, usually against expectation or instruction. To pursue one’s own interests.”
This may sound reckless and extreme—not following orders or instructions, acting on your own, pursuing your own interests versus those of others. But I interpret it to mean “daring to take initiatives that go against policy and doing what seems best from your point of view”.
This mindset was illustrated in research data that I shared in my article describing how “Bring your own technology is more prevalent in high-performing customer-oriented workforces than in the average company”. (Full article at HBR.org). Bringing your own technology is forbidden in many organizations. In spite of that, organizations with the highest performing customer-facing workforces are also those with the highest rates of BYO, forbidden or not. (more…)
May 5, 2016
Getting different perspectives
You can use the 2016 digital workplace survey to understand different perspectives and to trigger conversations in your organization:
- Get the perspective of your team by doing the survey together. Lots of discussion guaranteed!
- Get the views of people in your organization by distributing a customized link to business lines, country managers, sales people, R&D, HR, customer service, and so on. Diversity in the results guaranteed!
Putting it all together: the Customized Snapshot
March 29, 2016
A knowledge practitioner in a global insurance company asked me the following:
“Now that we’ve seen some maturity of social business platforms, and increased appetite for these type of interactions within companies, how would you characterize the interest and operationalization of more traditional content, document and knowledge management?
… Specifically, I have yet to see a social platform that adequately “manages” content with more advanced content services, so I’m of the mind – at least right now – that an intranet needs to be comprised of a “tool set”. Some tools will enable social business and collaboration activities, while others handle the more complex and disciplined content management needs. What are you seeing other companies doing, and what’s your opinion on the subject?”
The single magic solution is on the way out. Ecosystems are the longterm platform vision for digitally maturing companies.
Data show that most organizations are aiming for ecosystems of tools and platforms, and not trying to do everything with a single platform. (more…)
March 23, 2016
My March Briefing Note went out yesterday. If you’re not subscribed, you can read it here, along with the January and February editions.
- How do we get from bees to honey in the digital age? Or, in our case, from digital capabilities to meaningful change?
- Demographics and digital maturity. Is there a correlation?
- 7 Tips for working with a strategic consultant
- Recommended reading: MOOCs, platforms, and thought-provoking quotes.
- I finish with an article I wrote shortly after the terrorist attacks of November in Paris, and talk about my conversations a few days later with a couple taxi drivers.
You can click directly through to the full March Briefing Note here, and sign up here if you’d like to receive it each month.