OF JANE McCONNELL
February 23, 2014
The 2014 report “The Digital Workplace in the Connected Organization” has been sent to all participating organizations. Those who requested it have also received their individual Scorecards based on self-assessment, that’s to say their own answers to the survey questions. (Note that the full report is now available for purchase.)
I presented the Digital Workplace Model and Scorecard at the Enterprise 2.0 Summit in Paris a week ago. It was very well-received by this advanced level audience (which included a large number of consultants and thought-leaders).
The acid test is in the coming weeks as the participating organizations themselves study their individual Scorecards and reflect and react. I’m looking forward to questions and comments. I did get one email saying “This will help me show my manager easily and quickly where we are at.”
Here’s an example of the Scorecard showing the averages in all nine dimensions for Early Adopters (blue) and the Majority (gray).
February 13, 2014
Thank you @fredericw for this visual of my talk and all the great ones you did during the #e20s summit!
February 12, 2014
Here’s a copy of the 20-minute presentation I made at the Enterprise 2.0 Summit in Paris 11-12 February 2014.
January 23, 2014
Announcement: “The Digital Workplace in the Connected Organization” will be published February 7th rather than January 31st as initially announced.
Between now and then, I’d like to share a sense of the case studies that will appear in the report this year. Cases come from some of the world’s largest, global companies as well as from small dedicated humanitarian organizations.
Digital workplaces in context
I selected approximately 20 organizations with good stories to share and the result is a powerful mosaic of what’s happening today in organizations where the digital workplace plays an important role in business and ways of working. Here are some outstanding quotes to give you a flavor of what’s coming: (more…)
January 21, 2014
Working out loud…
I’m in the final days of writing chapter introductions for “The Digital Workplace in the Connected Organization” and struggling with sequencing the main themes so that the flow makes sense to people who are not up-to-speed on the topic, especially senior management.
Most of the “In practice” cases have been submitting and signed off by management in each of the contributing organizations. As I read them I realize there has been a lot of progress in the last 12 months. Some of them are inspirational.
How the digital workplace model is defined
I showed you the Digital Workplace model in a previous post, and scorecards have been produced, based on this model, for most industries. There are similar patterns across the full survey and some industries fall in line with the majority. There are other industries where patterns differ. What I find especially revealing and true for all industries is that the leading digital workplaces differ from others in their industry in specific ways. (more…)
January 15, 2014
Which industry sectors lead in digital workplace maturity?
Just for fun, I’ve decided to run a informal contest to see if anyone can guess the top three industry sectors in order when it comes to maturity in digital workplaces. The winner or winners will get a free copy (pdf) of this year’s report “The Digital Workplace in the Connected Organization” (value 390 euros/530 US$).
I’ve run the digital workplace scorecard for each industry sector where there are 10 or more participating organizations. The scorecard is based on self-assessment from the answers to over 100 online questions. The resulting several hundred data points have been mapped to the different dimensions of the digital workplace model. (more…)
January 13, 2014
The Digital Workplace Survey Advisory Board and I have discussed and developed a model that encompasses what the digital workplace is all about. We had a lot of discussion over the autumn of 2013, sharing different viewpoints.
Without the input of the Board, this work would not have been possible. It’s satisfying and stimulating to work with experienced digital practitioners and thought leaders with different expertise and from parts of the world. Each person has a specific angle, experience and interest in the topic of digital workplaces. These merging viewpoints were instrumental in pushing the digital workplace beyond earlier concepts created by myself and by others. (more…)
January 9, 2014
You can’t change the world, or even a little bit of it, if you cannot change yourself. I’m starting 2014 with the decision to “work out loud” more often.
This means I’ll be posting thoughts, ideas, concerns on this blog more frequently. There will be fewer finished, crafted posts and more “work-in-progress”.
Why the change? (more…)
December 4, 2013
This post shares observations about the “Top 50″ organizations (out of the 315 organizations that participated in this year’s survey).
Organizational and business benefits
Organizations that are strong in “people capabilities” report stronger organizational capabilities in 4 critical areas:
- Retaining knowledge when the baby boomers leave.
- A continual learning context for the workforce.
- Business flexibility and reactivity in the face of major changes in markets, economy and natural disasters.
- Ease for the customer-facing workforce to serve clients.
How mobile-enabled are the Top 50?
Forty-five to 55 percent of the top 50 will be offering a significant number of mobile services to their workforce by the end of 2014.
What cultures in the Top 50?
The Top 50 have organizational cultures that are collaborative, open and empowering – much more so than the other organizations.
See Paris presentation for details (more…)
November 13, 2013
Why is the digital workplace an essential disruption for organizations? This is really two questions: Why disruptive? Why essential?
Empowerment, customer value, essential strategic asset
- The DW empowers people, giving them greater control over how they work. This requires managers to overcome their discomfort and become true leaders.
- The DW brings efficiency and value internally and externally. An internally connected workforce is more efficient and reactive to customers.
- The DW is essential to doing business today. Therefore it must be managed as a strategic asset.
Leadership and cooperation at the top
- The DW breaks silos. It forces organizations to think holistically. This requires leadership and cooperation at the highest levels in the organization
Get in touch if you’d like a download link for this presentation.